Hello sir will complete 6500 level but my level not save. Please help me, return my level above ema

vandy81

Hello sir will complete 6500 level but my level not save. Please help me, return my level above email address.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/459547/hello-sir-will-complete-6500-level-but-my-level-not-save-please-help-me-return-my-level-above-ema

Hey vandy81 and welcome to the community!

Let’s try to get your progress back:

Make sure you are logged into the game with the account you were using to save your progress.

1. Open Candy Crush Saga.
2. Go to the settings menu (gear icon).
3. Tap on the "My Profile" button and log in with your King account or Facebook.

If your progress is still missing, please contact our Player Support team for further assistance.

Here’s how:

1. Open the game app and go to the settings menu (gear icon).
2. Tap on the "?" and select the topic related to lost progress.
3. Select the "Contact Us" option at the bottom of the page and provide details about the issue, including your previous level (6500) and any relevant account information.

Our support team will be able to look into your account and help restore your levels.

I hope this helps! Let us know if you need any more assistance.