I am not connecting to the app store

sellwyn

I'm not connecting to the app store

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/459572/i-am-not-connecting-to-the-app-store

Hello @sellwyn 🤗 Hearty Welcome to the King Community!

Some players are experiencing an issue with connecting to the store!

But, we do not know if you are having the same issue or just a simple error! Hence, please follow these troubleshooting steps and see if that helps⬇️

1. Make sure that your game is updated to the latest version;
2. Try disconnecting from the Wi-Fi and connect to the Mobile Data and see if that works to purchase an item;
3. Try —> log out of the game — close the App — clear cache — disconnect from Wi-Fi — shutdown your device and turn it back on after 10 minutes — reconnect to the WiFi — open the App and log back in.
   

If none of the steps worked, please post back and let me know.

To reply back, you can simply type below 🍫🍫