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What causes this empty overlay? Happens when i start CCS. The entire screen is frozen. Suggestions on how to resolve? TIA
Thank you very much for coming back and taking time to reply🙏
That player did not have any luck yet!!
Yes. MacBook. Even though i rebooted my MacBook on July 12th, CCS properly in Safari, but not in Firefox. Fortunately, the next day on July 13 CCS loaded properly in Firefox.
Hello @dilombardo🤗 Welcome back to the King Community!
Just wondering… Are you using a MacBook?
We have another player with the same issue, but on both Safari & Firefox🙃
There are two versions of Candy Crush Saga (and other King games)
Thank you for response. I was able to successfully load CCS using Safari instead of Firefox. When you say "browser version into Facebook" made me wonder where to play and keep my progress?
Hi @dilombardo
As I see you play the browser version into facebook!
There are a lot possible reasons for this bug!
Check these two and give us your feedback!
The facebook platform starts slowly slowly not to support all of King games. One day all King games are going to be out of facebook as "integrated" games. Considering this we can say that fb "does not support" the game.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
