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What causes this empty overlay? Happens when i start CCS. The entire screen is frozen. Suggestions on how to resolve? TIA
Thank you very much for coming back and taking time to reply🙏
That player did not have any luck yet!!
Yes. MacBook. Even though i rebooted my MacBook on July 12th, CCS properly in Safari, but not in Firefox. Fortunately, the next day on July 13 CCS loaded properly in Firefox.
Hello @dilombardo🤗 Welcome back to the King Community!
Just wondering… Are you using a MacBook?
We have another player with the same issue, but on both Safari & Firefox🙃
There are two versions of Candy Crush Saga (and other King games)
Thank you for response. I was able to successfully load CCS using Safari instead of Firefox. When you say "browser version into Facebook" made me wonder where to play and keep my progress?
Hi @dilombardo
As I see you play the browser version into facebook!
There are a lot possible reasons for this bug!
Check these two and give us your feedback!
The facebook platform starts slowly slowly not to support all of King games. One day all King games are going to be out of facebook as "integrated" games. Considering this we can say that fb "does not support" the game.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
