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Hi I changed my phone to new Iphone, I had over 700 golden bars, now I have only 11, is there any way I can restore them?
Thank you
Hello @hanahep🤗 Hearty Welcome to the King Community!
I am very sorry to hear that you have lost that big amount of Gold Bars from your game!
Both the level progress and the Gold Bars are synced across the devices! Hence, even you changed the your phone or opened the game on multiple devices, you should not lose those!!
First question! Did you make sure that you are logged into the same account you are using on your old phone? If so, I would suggest you to try this step on your new phone —> log out of the game — close the App — turn off WiFi — shutdown your device for about 10 minutes and turn it back on — reconnect to the WiFi & log back into the game — see if your gold bars are back into the game.
If not, you will have to contact the King Player Support team and send them a complaint. Please let me know if you need my help to do so.
To reply back, please type below🍫🍫
Hi @hanahep and welcome to the Community! Gold Bars that you purchased can be transferred between devices!
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
