Erro ao comprar na loja do jogo! ⛔️⛔️

Question

Fiz uma compra no App Store do jogo, paguei e não recebi as recompensas pagas da loja!

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3115025#Comment_3115025

Thank you for replying back @paolaviana123🤗

Please follow below steps to send your complaint⬇️

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
* Click on the ? icon in Settings window;
* In the next screen, scroll down to "My Purchases" and click on it;
* Click on the option "Did not receive my purchased items…." to open it;
* You will find some steps & instructions to follow about the items you did not receive.  
* Follow the steps to contact the Support team, and you will receive your items.

If you need any further assistance, please let us know🍫🍫

paolaviana123 · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3115014#Comment_3115014

Estou utilizando pelo celular

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/459838/erro-ao-comprar-na-loja-do-jogo-%EF%B8%8F-%EF%B8%8F

Hello @paolaviana123🤗 Hearty Welcome to the King Community!

I am sorry to hear that you did not receive the items you have purchased in your game!

If you can tell me which device you are using, I will be able to help you with the steps to follow to send your complaint.

Please reply by typing below🍫🍫