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Bonjour, j'ai changé de portable et mes bonus ont disparus. Comment cela se fait-il ?
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Bonjour @chapicho69, vous avez perdu vos boosters car ils sont stockés dans la mémoire de l’appareil sur lequel vous les avez obtenus.
Hello @chapicho69 🤗 A Warm Welcome to the King Community!
When we transferring our games to a different device, only the level progress and Gold Bars are transferred as these two are saved to King game servers. Where as the boosters and the lives we received from our friends are stored to the local memory of our device, and it is not possible to transfer that data.
If you still have your old device and did not delete your game, please continue to play the game and use up all those boosters and lives, while earning new boosters on your new phone.
Hope this clarifies! If you have any other questions, please type below 🍫🍫