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Hello @Bhavanusubbu12345🤗 A Warm Welcome to the King Community!
I am sorry to hear that you did not receive your purchased items!
You will have to send a complaint to the Customer Support team depending on your device. If you are using an Android, send a complaint to Google Play Support; If you are using iOS device, send your complaint to Apple Support.
If you can tell me which device you are using, I will be able to help you with the steps to follow.
To reply back, please type below🍫🍫
Maybe it's an connection issue