Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⛔ Notice: Issues with Lower Levels - FIXED!
Answers
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Hello @hiechin🤗 A Warm Welcome to the King Community!
We have received few complaints about level # 184 since this morning. This was reported to our Community In-charge, and they will be able to look at it tomorrow.
Thank you for your patience & understanding🍫🍫0 -
When I open the game, I jump out. I can't play anymore.Any solution please?
When I open the game, I jump out. I can't play anymore.Any solution, please?
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Hello @Yesmadam🤗
Thank you for replying back and also posting screenshot of starting board from the level.
We will not have any updates until our Community In-charge finds out from the game Studio tomorrow.
Please wait for about 6 or 7 hours to hear from them 🙏
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Level 132 error because there aren’t any purple candies, they put yellow candies instead so I can’t pass this level. Pls help
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Hello @Ccallstars🤗 A Warm Welcome to the King Community!
I am so sorry to hear about the glitch! I am not sure what's going on today!! There are complaints about few more levels too with the similar glitch!!
I will report to our Community In-charge and they can look into it tomorrow (in few hours, actually)!
Thank you for your patience and understanding🍫🍫0 -
Hi!
Why does the step end before I have even began to play? I lost all my five lifes on step 184 without even playing!
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Hello @Solros🤗 A Warm Welcome to the King Community!
We have received few more complaints about level 184 about this glitch!
Please wait for few hours and we should be able to hear back from the Community In-charge with an update.
But, please do not reinstall your game as it does not resolve the issue, and you will lose your saved lives and the stored boosters.
If you have any questions, please type below🍫🍫0 -
I am trying to play level 29 but Jo matter how many times I try I insta fail I have tried using boosters tried not using boosters reconnected to the internet but nothing will work
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Hi @shadowphoenic and welcome to the Community!
What is the level's goal?
Is it possible to post a screenshot of the level?
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Hello, I am having the same issue. I’m playing on an iPhone 11 Pro Max. This is what it says when after you open the level. I believe that one of the colours is incorrect and forces you to fail automatically
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