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Clgw

https://community.king.com/en/candy-crush-saga/discussion/comment/3121422#Comment_3121422

thank you! Here is the ticket number from my email earlier when I re logged the ticket if it helps you as well to help.

RE: [candycrushsaga-ios] 15132670842 (CandyCrushSaga) (14406297)

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3121797#Comment_3121797

Excellent 😊

I can see that your ticket has successfully been received and it looks like there is an issue in which they need the developers to help. Please, keep touch with Support as they will assist you further.

Really hope they get this solved for you as soon as they can so you can get back to your game 😉

Clgw

https://community.king.com/en/candy-crush-saga/discussion/comment/3122192#Comment_3122192

hey there. I haven’t heard back from the support team yet. Are you able to see any updates on your end with my ticket number mentioned?