I won 72 gold bars in candy royale but didn't get them why

Talha479

i won 72 gold bars in candy royals but didn't get them why?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/460613/i-won-72-gold-bars-in-candy-royale-but-didnt-get-them-why

Hello @Talha479🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with receiving rewards in your game!

Some players are experiencing this glitch for some unknown reason! All you can do is send a complaint to the King Player Support team and request for your missing reward.

Please follow below steps to send your complaint⬇️

** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> https://soporto.king.com/contact

** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

• Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• Scroll down to "Events" and click on it;
• Look for Candy Royale and click on it;
• Scroll down all the way and click on "Contact Us";
• Fill the form and Submit your complaint.

You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

If you have further questions, please type below🍫🍫