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The screen is grayed out and won't allow play on either phone.
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Yes! It is😕
It's been 12 hours and now it's not working in Facebook either. Same crappy grayed out screen.
I hope you don't have to wait until next update, and the Grey screen clears by tomorrow🤞
It had an update this morning and then stopped working. Maybe it needs another update.
Hi @mnnlisa🤗 Thank you for replying back and providing the screenshot also!
This Grey screen is not an issue of your devices! We do not know if it is the game either!! But, the interesting thing is, there is no fix either!! As it will be cleared by itself - without doing anything!!
Unfortunately, you cannot do anything to resolve the issue until the game comes back to it's own senses and open up again! If possible, just make sure that you have the latest version of the game App, and cleared cache, cookies, etc.,
I am sorry for not being much help, Lisa! But, please hang in there and wait for the issue to be resolved. As of now, the max time it took for the issue to be cleared is a week!!
See how it's grayed out.
Hello @mnnlisa🤗 A Warm Welcome to the King Community!
Can you please show me a screenshot of your game map for me to check?
Please reply back by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Oh No!🫣
