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I press every button but the screen is frozen and won't change. I close the game out and re own the app same thing
I have the exact same issue.Haven't been able toplay for three days now because of this.
What do I do? Usually these events have an X button on the upper corner or a play button, but I can't find it now. I've clicked everywhere and nothing happens.
I also have the same issue… but a different screen. When starting up the game I can do daily wheel etc but as soon as the map screen loads it “dims” and I can’t press anything. Two screenshots below to show the difference. Left game for ages, nothing. Deleted the game and reinstalled, but it’s still doing it. 10+ years user here too!! Help!
Sure! And thank you. The first one is what pops up when I press play. It doesn't go to the map or my notifications just straight to this. Which doesn't respond when I touch the screen. After a few seconds like maybe 20 seconds it switches to the second photo but again I can't press anything and this screen never goes away. I let it sit for like 20 minutes and nothing I closed the game out and went back in same thing I've also logged out then logged back in is been like this for hours it's literally never happened before I've been playing this for over a decade lol
Hello @Smitty14141🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Are you playing Candy Crush Saga? If so, can you post a screenshot of your game map please?
To reply back, please type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍫
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Cómo puedo recuperar mi progreso de otra cuenta
Comprei um item dentro do jogo, porém não foi concedido os itens de benefícios
I won the race 18020, didn’t receive any golden bars. And btw Golden Chocolate Box is stuck on the same level, no progress.
I got a candy crush gift card for Christmas so I created a king account in order to use it. After I created it my game changed, the winter cup wont show up after I qualified for knock out round, I have more power ups, more gold bars, my pin/sticker collection is different, and I have more friends. I’m just so confused and…
Ads back in game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
