Why do you have ads that will not run? It is really annoying when an ad just hangs and does not pro

aocr

why do you have so many ads that hang and don’t provide the promised reward. It is really annoying.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/460782/why-do-you-have-ads-that-will-not-run-it-is-really-annoying-when-an-ad-just-hangs-and-does-not-pro

Hello @aocr🤗 A Warm Welcome to the King Community!

I am sorry to hear that an Ad is freezing in your game! Yours is the 3rd complaint this evening🤔

For the issue you are experiencing right now, you will have to contact the King Player Support team and send a complaint to them. Please check below steps⬇️

• Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• In next screen (Help Center), scroll down all the way to "Privacy & Legal" and click on it;
• The first option would be "Report an Ad" - click to open it;
• You will see the steps & suggestions for you to follow to report the Ad.

If you have any other questions, please type below🍫🍫