Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I've just finished winning 250 golds. On a streak of 16 I'm supposed to be on tier 2 my gold is not reflecting and I did claim my gold after reopening the app all the golds are gone. What should I do
Sign in or register to leave a comment and join the conversation.
Hello @nora_ray🤗 A Warm Welcome to the King Community!
I am sorry to hear that you did not receive the Gold Bars from Candy Royale event!
Whenever we did not receive the rewards from any of the events or features, we have to send a complaint to the King Player Support team.
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
Test
Hi Welcome to the King Community
Please Check app update - Log out game - clear cache game- Open game and Log in. If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic
