Wrong email or password, help

sarahjoy

I haven’t been able to login for almost a week, I’ve been playing daily for years :( I’ve tried literally everything that has been suggested by support. HELP

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/461049/wrong-email-or-password-help

Hello @sarahjoy🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Are you logged into the with Facebook or King account? If you are logged into the game through Facebook, I would suggest you to open Facebook on a browser on your device and contact their Support.

But, if you are logged into the game through King account, it will be better to contact the King Player Support team. You should be able to contact them from your device itself.

Hope everything works out and you will be able to get back into the game!

If you have further questions, please reply by typing below🍫🍫

sarahjoy

this did not help. I’ve been contacting Facebook and king for a week and nothing is working.