Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Argent prélèvement
Answers
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Hello @Sophiepac🤗 A Warm Welcome to the King Community!I am sorry to hear that you did not receive your purchased items into your game! Since you have used Android device, please follow the steps & suggestions given below⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
If you have any other questions, please let me know by typing below🍫🍫
