Argent prélèvement

Sophiepac

Bonjour

Ce matin j' ai fait un achat de 1,99€ pour obtenir dix lingots cependant ils n'ont pas été crédité mais l argent a été prélevé

Comment faire pour récupérer les lingots ou me rembourser

Cordialement

Sophie Pacqueau

Screenshot_2024-07-23-06-23-03-095_com.google.android.gm.jpg

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/461435/argent-prelevement

Hello @Sophiepac🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive your purchased items into your game! Since you have used Android device, please follow the steps & suggestions given below⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
  

If you have any other questions, please let me know by typing below🍫🍫