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my screen goes black and freezes and I have to shut down game and restart . Always happens when I get close to finishing royal mountain . Last time I lost 100gold bars because it never let me finish last level .
Hello @Marinio🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Are you having this issue in your map screen itself or with the Treasure Hunt?
Can you post a screenshot of that black screen?
Please reply by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Actually deleting the app and then re-installing it usually will fix any type of issue
Sometimes, the issue isn't with Candy Crush but with your device. Overloaded storage, outdated operating systems, or insufficient memory can all lead to app performance issues, including black screens. Free up some space on your device by deleting unused apps or files, and check for any available system updates.
If don't work please mail player support area contact us
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Unable to purchase
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