Lost game

Katoosha

I have been playing this Game for

Many years and Can’t even begin to tell you how Much time and money I have

Spent playing it. Tonight when I played, all my progress was lost and I was back at the beginning. Could you please investigate and put me back where I was. Thank you, Lynda

Katoosha

https://community.king.com/en/candy-crush-saga/discussion/comment/3124498#Comment_3124498

I am playing on an iPhone 15 that I purchased two months ago. I have everything set so the game just opens on its own so I don’t need to log in very time. All was good on Wednesday night when I played. I was up in the 4.00+ levels but when I opted to play Thursday night everything was gone. Please help!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/462042/lost-game

Hello Lynda @Katoosha🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Which device are you using?

Did you make sure that you are logged in with your usual account? Are your Gold Bars, boosters & lives intact in the game?

If everything is intact, but the level progress, can you please show me a screenshot of your game map?

To reply back, please type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫