Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i have some problems in connection and I can't save mygames and get friend and rewards. I attached some pictures of my problem. please fix it.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
Hello Hana 🙋♀️
Which address is not available? It looks like you are using an Apple device! You can send your complaint directly from your game. If you need help, please follow below steps⬇️
You will be receiving an automated email with few troubleshooting tips. Please try those steps and see if the issues gets resolved. If not, send them a reply informing that the steps did not help and you need further assistance.
It might take up to 72 hours for an agent to contact you. But, please don’t get discouraged. Keep sending a reminder email every other day and inform that you are still waiting to be helped! Contacting the Player Support is a patience testing process. Please don’t give up🤗 If you have any other questions, please let me know 🍫🍫
sorry
This address is not available
New here? Sign in or create an account to join the fun.
I logged.back into my.account and the verification link for my password had expired
Játszom a játékban de amikor elsőnek végzek nem kapok aranyat .miért?
“Why is it that every time I won a streak, I no longer receive gold? Is it a bug??
Hello King Support, I was playing Candy Crush Saga and had progressed up to level 7175. Recently, I had to uninstall the game and reinstall it. Now, when I try to reset my password to access my account, I receive a "connection error" message and cannot complete the reset process. Additionally, the password reset page on…
Hello, Candy Crush Saga is stuck in offline mode on my iPhone. Wi-Fi and cellular data are working, and Candy Crush Soda Saga connects normally, but only Candy Crush Saga cannot go online. Facebook and King account login both fail and ask me to go online. I already reinstalled the app and reset network settings. Please…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…