Help for a handicapped person to log into candy crush

Joelh

I had asked King Support for help to find a simple way for a 60 year old severely handicapped person to log into Candy Crush. She has the mental capacity of a 5 or 6 year old, but she LOVES to play Candy Crush.

Candy Crush is her main activity every day. Now Facebook have started asking for secondary authentication. She simply cannot do that.

I was going to setup a simple webpage on her desktop that had a hyperlink to pass her ID and password to Candy Crush site.and NO secondary action.

The response from your support as that:

“It looks like Candy Crush Soda Saga received but decided not to read and act upon your message” “

Can anyone offer any suggestions????

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/462392/help-for-a-handicapped-person-to-log-into-candy-crush

Hello @Joelh🤗 A Warm Welcome to the King Community!

I am very sorry to hear about the issues your friend has been experiencing! I am glad to hear that playing the game is making her happy💜

First of all, a question please! Is your friend playing Candy Crush Saga or Candy Crush Soda Saga?

The message you posted in your question⬇️ was this received in an email? If so, would you mind posting a screenshot of entire message (please block all the personal details)

It looks like Candy Crush Soda Saga received but decided not to read and act upon your message”

To reply back, please type below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫