It says I lost but the candies could’ve exploded

Question

there was still candies that could’ve exploded even though I ran out of moves

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PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/462750/it-says-i-lost-but-the-candies-could-ve-exploded

Hello @monicav1982 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the level in your game!

There are multiple complaints about this issue!  I will report to our Community In-charge about this level too.

I would suggest you to send a complaint to the King Player Support team as well.  Since you are using a mobile device, you can contact them from the game itself.

* Click on the Pink Cogwheel (Gear icon) located in the top corner of game map screen;
* Click on the ? icon in Settings window;
* Go down to New levels / Level help and click on it;
* Select any option that suits better and click on it;
* Scroll down all the way to click on "Contact Us";
* Fill the form and send your complaint.

If you have any questions, please type below🍫🍫