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Porque me fizeram voltar dum nível que eu ja avia passado?

Sheydon
Sheydon Posts: 12

Level 2

Porque me fizeram voltar dum nível que eu ja avia passado?

Answers

  • PummyRaj
    PummyRaj Posts: 43,015

    Hello @Sheydon🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game! I would suggest you to send a complaint to King Player Support team.

    ** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

    ** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

    • Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
    • Click on the ? icon in Settings window;
    • Scroll down to New levels / Level Help and click on it;
    • Click on the 2nd option "I passed a level. Why didn't it move me forward";
    • Check if any of the given information helps you. If not, scroll down all the way and click on "Contact Us";
    • Fill the form and Submit your complaint.

    You should be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

    If you have further questions, please type below🍫🍫

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