Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
How do I link my Facebook Candy Crush Account to my app?
Sign in or register to leave a comment and join the conversation.
Thank you for replying back @Biggiesterls7🤗
We have received some complaints about this Grey Screen issue. All the complaints I have seen, this Grey screen glitch affects all the devices that player uses!! Hence, I am not sure how lucky your wife is going to be🤔
Please do try installing the App on Windows 10/11 and log in with Facebook itself. Then, along with game progress, Gold Bars will be transferred too. Unless you are using same laptop for Facebook Browser version and the App version, boosters won't be transferred!
Note: Some players are experiencing an error to connect with Facebook account on their Windows 10 App! If that happens to you, please don't get frustrated! But, download the game on a mobile device instead. You can log in with Facebook and continue to play (if the Grey screen does not affect it)!
About the Grey Screen issue — Please do not worry about this! Although nobody knows why this glitch occurs, it will disappear on it's own! The maximum it took for one player was a week!!
Please do not reinstall the game as it does not resolve the Grey screen issue and she will lose all the saved up boosters.
Sorry for the long post! I wanted to provide all the information that is necessary😊
My wife plays on Facebook Games, but it is greyed out. The fix is to download the app, but she does not want to lose her progress. This would be on a windows system.
Hello @Biggiesterls7🤗 A Warm Welcome to the King Community!
For your App, are you logged in with King account or Facebook? Which device are you using to play the App version?
Please reply by typing below🍫🍫
