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Where did all my lives go?

tom_james_barker
tom_james_barker Posts: 5

Level 2

Not for the first time my full bank of 200 lives just got wiped. Gone. Disappeared in a second. Why? How do I get them back?

Answers

  • kiara_wael
    kiara_wael Posts: 158,038
    edited August 2024

    Hi And Welcome to the King Community

    Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. 

    (Edited by CM)

  • tom_james_barker
    tom_james_barker Posts: 5

    Level 2

    Hello

    That first link is dead. The second isn’t relevant.
    So you’re saying the game updated and my lives were all taken?

    That’s great…

  • Alienscar
    Alienscar Posts: 16,531

    @kiara_wael @QueenB please stop posting links that do not work in the Support area. Also please stop posting links to the Top Friends discussion. The Top Friends discussion has nothing to do with losing 200 stored lives.

    So you’re saying the game updated and my lives were all taken?

    Either your game updated, or your device @tom_james_barker

    You can't get them back as King's policy is not to replace lost game elements that have been obtained freely.

  • tom_james_barker
    tom_james_barker Posts: 5

    Level 2

    That’s a real shame. It was mid game. Not sure how it updates in that context (it wasn’t device) but it’s hurt my enjoyment for sure.

  • Alienscar
    Alienscar Posts: 16,531

    That’s a real shame. It was mid game.

    Are you saying that your game crashed mid game @tom_james_barker or just that all your lives disappeared whilst you were playing a level.

Hey! Would you like to give us your opinion?