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Valor diferente do app

DanielleAquino

olá, bom dia!

O valor cobrado no meu cartão foi totalmente diferente do que aparece no App. Fiz duas compras, uma no valor de R$9,90 e outra no valor de R$29,90 no cartão tá cobrando R$ 54,60. Outra compra feita no valor promocional de R$4,90 tá cobrando R$9,90.

Aguardo retorno.

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/463360/valor-diferente-do-app

Hello @DanielleAquino 🤗 A Warm Welcome to the King Community!

I am very sorry to hear about the issue with the Purchases in your game!

Did you get a chance to contact the store (Apple Store / Google Play Store)? If not, please try that first. Choose the device you are using from below options and follow the suggestions ⬇️

🤖 Android device

Open the receipt you have received from Google Play and tap "Report a problem"
If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

🍏 Apple device

Use this link.
Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

If you have any other questions, please let me know by typing below🍫🍫