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Ads freezing

bestgrandmom
bestgrandmom Posts: 5

Level 2

ads are freezing and not allowing me to get my rewards. Happens with kubota, likes gym and some furniture crap. I have lost many levels because of this. Annoying!

Comments

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @bestgrandmom🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue you are having with some of the Ad videos!

    I would suggest you to report the Ads to King Player Support team. Please follow below steps on the device you are using to play the game⬇️

    • Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
    • Click on the ? icon in the Settings window;
    • In the Help Center, scroll down all the way to "Privacy & Terms" and click on it;
    • The first option you see will be "Report an Ad";
    • Click on it to open and follow the suggestions & instructions to report the Ad.


    Note: I think you might have to send different complaints for different Ads!

    If you have any other questions, please type below🍫🍫

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