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Gold bars lost with Candy crush bad connections
Chantelvdh
Posts: 1
Level 1
in Support
I have played Candy Crush for many years because I enjoy it. There have been two circumstances where I was kicked out of the money race, one for 1500 gold bars and the other for 700 gold bars this morning. I was trying to purchase gold bars to carry on and I was thrown out of Candy Crush and lost my place in the race, no fault of my own. Will someone either put me back in the race or reimburse these lost gold bars.
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Answers
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Hi and Welcome to the King Community
Thank you for the feedback . Please reach out to our Player Support Team in order to report it! v
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Hello @Chantelvdh🤗 A Warm Welcome to the King Community!
Which device are you using? Were you thrown out of the race after you purchased the Gold Bars or while purchasing?
Please reply by typing below🍫🍫0 -
I encountered similar problems where I passed 8 level and should receive 42 gold bars under Candy Royale. However, I did not receive any rewards. I am very disappointed about that😤😡
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