너무하지 않나요

Seul

ㅇㅓ플이 갑자기 멈춰서 8단계 다 깨고도 황금을 못받았습니다. 서버가 안정적이지 않다면 이벤트를 마셔야죠. 한두번도 아니고

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/463963/%EB%84%88%EB%AC%B4%ED%95%98%EC%A7%80-%EC%95%8A%EB%82%98%EC%9A%94

Hello @Seul🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive the Gold bars from the Candy Royale. I would suggest you to contact the King Player Support team and request for your missing reward.

** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

• Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• Scroll down to "Events" and click on it;
• Go down to Candy Royale and click on it;
• Scroll down all the way and click on "Contact Us";
• Fill the form and Submit your complaint.

You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

If you have further questions, please type below in English, as our Community supports English language only for everybody to communicate and understand better🍫🍫