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ads not playing
Freddiesgirl05_
Posts: 4
Level 1
in Support
when I click on the option to watch adds for extra moves many many times it will just go to a black page, the add never plays and I lose my opportunity to get my moves
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Answers
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Hi And Welcome to the King Community
Thank you for reporting. In the meantime please force close the Apps and log in again
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Hello @Freddiesgirl05_🤗 A Warm Welcome to the King Community!
Are you getting this Black screen with every Ad or a few?
I would suggest to report the Ads that are freezing or causing any sort of issues. You can report the Ads directly from your game by following below steps⬇️- Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
- Click on the ? icon in the Settings window;
- In the Help Center, scroll down all the way to "Privacy & Terms" and click on it;
- The first option you see will be "Report an Ad";
- Click on it to open and follow the suggestions & instructions to report the Ad.
If you have any other questions, please type below🍫🍫
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