Did not receive the gold bars

ioana89 · August 14

I won the race on the levels I got the popup with 30 gold bars but did not receive them in to the account

kiara_wael · August 14

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

omeohmi · August 14

how do I get in touch with the player support team regarding missing gold bars awarded after finishing an episode?

The instructions above by Kiara wael follow steps "HERE" gets a "permission error sad face" page
Please help

QueenB · August 14

https://community.king.com/en/candy-crush-saga/discussion/comment/3138083#Comment_3138083

Can you try the following link HERE?

omeohmi · August 15

thank you for responding sadly same message as above

PummyRaj · August 15

https://community.king.com/en/candy-crush-saga/discussion/comment/3138581#Comment_3138581

Hello @omeohmi 🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive one of the rewards from Episode Race! Can you please tell me which device you are using?

Did not receive the gold bars

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