Email confimation locking account?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3141111#Comment_3141111

Really 😥

Hmm… are you using a mobile device or a PC to access the community?

FreeSneakyMelonPyroDuck

https://community.king.com/en/candy-crush-saga/discussion/comment/3141664#Comment_3141664

PC

Checked a few different browsers just to be sure.

If I had to hazard a guess:

1. Something went off the rails with the email verification and it locked the account.
2. Something went off the rails with the email verification and the "email verified/confirmed" value ended up as a null so the code is actually failing. The error is just a generic "something went wrong" error. This would be my guess.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3141697#Comment_3141697

Sorry for the delay in getting back to you 😮

I wanted to let you know that I'm still looking into this and will get back to you as soon as I have an answer or solution 😉

LindaHS76

https://community.king.com/en/candy-crush-saga/discussion/comment/3141066#Comment_3141066

I dont have access to change users on my games from King since they save all progress to my Facebook user. I will loose alle progress if i log out nd rather log in with my account here ....

SneakyMelonFlameDuck

@QueenB

I did some testing and hopefully this will help,

1. If you create an account and immediately go to your email and use the confirm link you will not have an issue.
2. If you create and account and logout first or stay logged in but resend the confirmation email and then use the confirmation email link, the account will get locked.

Anyway with that knowledge I was actually able to create an account and confirm the email (as you can see with this one).

Can you delete SneakyMelonPyroDuck and I will just update my name to it.