Guy Q. Rudasill

karllee

I tied to purchase the extra small offer, and it wouldn't let me purchase and it said I was not charged.

I tried a couple of times, and it said I was not charged.

I just looked at my email and it says I was charged each time.

How do I get my money back.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/464913/guy-q-rudasill

Hello @karllee🤗 A Warm Welcome to the King Community!

I am sorry to hear about the purchase issues in your game!

Depending on the device you are using, you will have to contact Google Play Support / Apple Support. Please select the device from below options and follow the suggestions⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

If you have any other questions, please let me know by typing below🍫🍫