Shop unavailable. Says contacting. I have Tried all steps suggested. What is wrong?

Janie714

WHat is wrong

Ccallstars

this error “connecting to app store” is during investigation, I think all candy crush squels are affected this error

kiara_wael

Hi and Welcome to the King Community

Please try steps here

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version.
• Contact Support: Follow the steps mentioned above.

and for more info here

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation