Why life's get frozen 😕

MFKhan

Whenever get lives from friends , can't use .… looks like frozen

QueenB

https://community.king.com/en/candy-crush-saga/discussion/466025/why-lifes-get-frozen

Hi there, MFKhan!

Sorry to hear about this 😕 Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

If this doesn't help, do you mind getting back to us with a screenshot of the issue so we can have a closer look? 👀