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Level 1
I don’t even know why I bother, guess I’m a sucker for punishment. Customer support is a JOKE. I emailed a complaint re no Episode Race, meaning I cannot replenish gold bars that are necessary to beat impossible levels. Get an auto generated message asking me to repeat my story. So I do that. No further response. Then I get an email asking me for feedback on how they handled my complaint. So I reply telling them I got NO help. No further response.
So I think support is one big joke and Candy Crush is just laughing at our frustration. Btw, this is not the first time I tried getting help. I thought, maybe things changed. But no.