how do I dispute a charge

donnab40

I was charged twice when I only wanted one

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/466348/how-do-i-dispute-a-charge

Hello @donnab40🤗 A Warm Welcome back to the King Community!

I am sorry to hear about the issue with the purchases in your game!

Please choose the device you have used from below options, and follow the suggestions⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

If you have any other questions, please let me know by typing below🍫🍫