Rewards not recieved after winning race

celad

I won the champions race (16671- 16685) but did not recieve any rewards - gold bars are very precious - has anyone else noticed thus issue?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/466517/rewards-not-recieved-after-winning-race

Hello @celad🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the Episode Race/Champions Race reward! You will have to send a complaint to the King Player Support team and request for your missing gold bars.

** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

• Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• Scroll down to "Events" and click on it;
• Look for Episode Race and click on it;
• Scroll down all the way and click on "Contact Us";
• Fill the form and Submit your complaint.

You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

If you have further questions, please type below🍫🍫

namkhian

I have the same problem (17151-17165)

The support team will always push it back to the moderators and the community.