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I have been getting a "connection issue when I try to open a chocolate box. Been happening for over a year on my Galaxy S22. I've logged in and back out and uniatalled/reinstalled the game with no success.
Hello @gills13🤗 A Warm Welcome to the King Community!
I am so sorry to hear that you have been experiencing the issue with Chocolate box from a while and you have reinstalled your game too😕
Some players have been experiencing glitch with Chocolate Box since past few months but, not an year!! Please check this Discussion thread (click on the Green letters) and see if you find complaints that are similar to the issue you are experiencing —> Chocolate Box stuck
I would suggest you to contact and send a complaint to King Player Support team. Since you are using a mobile device, you can send your complaint directly from your game⬇️
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
If you have further questions, please type below🍫🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
