Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
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Thank you for your attention I tried all the ways you said, but there is still an error I even deleted the game and reinstalled it, this time I can't log into my account at all
Hello🤗 A Warm Welcome to the King Community!
I am very sorry to hear that you have reinstalled your game due to the glitch you are experiencing!!
The issue you were experiencing initially, was it with connecting to the store?
Which device are you using to play the game?