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Hello @Georgina075🤗 A Warm Welcome to the King Community!
Are you talking about Episode Race? If not, I am not sure what you meant by "first round of a new level"!! I have not seen any events that give us gold bars after winning each level!!
The more details you can provide, the better assistance we can be! Also, if you can post a screenshot of the pop-up that said you won 30 Gold Bars, would also help us to understand which event you are having this issue with!
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
If it is the episode race, try clicking on the race flag and then click your avatar in the race. If it shows a level that you have already beaten as your level in the race, then replay and win that level. I just had this happen to me. The race was to 4790. When I finished 4791 it still showed I had not finished. When I clicked my avatar in the race it showed 4788. I replayed and won 4788 and it gave me my gold bars.