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All my candies disappeared when i switched to a new phone. My level carried over so why not my candies? I have over 100 in most of them
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Hello @Marcia_-_ 🤗 A Warm Welcome to the King Community!
That is how the King Saga games work! Only level progress and Gold bars are saved to game servers. Whereas the boosters and lives are stored on to the local memory of the device we use - which is not transferrable!
But, if you still have access to your old device and did not delete the game, all your boosters will be intact on your old phone. You can still play the game and consume those boosters on hard levels, while collecting the goodies on your new phone.
If you have an Apple phone, you can back up your game to iCloud, which will make it possible to transfer the progress as well as boosters to all the iOS devices you use!
If you have any questions, please type below🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback .The Gold Bars do sync across all platforms in all games, but the Boosters do not sync between devices.
Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
