Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
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Answers
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Hello @Aprileadanial_68 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchases in your game!
If you still haven't received your purchased items, please check below⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
🍏 Apple device
- Use this link.
- Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
If you have any other questions, please let me know by typing below🍫🍫
