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level bugged (i don’t want to lose progress)
billaryuwu
Posts: 3
Level 1
in Support
my level 1030 is bugged out and i’m on a 70+ game streak with the rainbow bottles and one of the bombs bugged out and it’s just constantly pulsing and won’t burst and i cant do any other moves (not even power ups etc.)
help please i don’t want to lose my streak or my bottles!
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Answers
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okay the game just crashed on its own and i lost everything
please can it be restored? i’m actually so sad ;c
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i’ve literally spent money on this game when i messed up a level the other day on a 50+ level streak because i didn’t want to lose the cookie power ups and all my bottles.
i spent $15 to save this streak and now i’ve just lost it to a bug in the app ;(
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Hello @billaryuwu🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
You are in Candy Crush Saga area now! Let me call in one of our Candy Crush Saga Moderators @Yosca to help you out😉Please wait for my friend to join the discussion and assist you!
Thank you for joining the Community and have a great rest of the day🍫🍫
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Welcome to Soda Community @billaryuwu
Sorry for the late reply. I’m sorry you had this glitch in your game 😔
Unfortunately, Community cannot provide compensation; for this, it is best to contact Customer Care. You can do this via your game app by clicking on the question mark in profile, select a topic in "technical issues" scroll down and click on "Contact Us"
Good luck! 🍀
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