Purchase

Christie_Herbein

I brought a package for $19.99 and did not receive my 200 coins or extras

King3107

https://community.king.com/en/candy-crush-saga/discussion/467703/purchase

Hello @Christie_Herbein sorry to hear about it. I believe there is nothing King members can do with this issues unless you can wait and see if coins and extras might be added later on. Please get in touch with Help and Support Center team to get a better assistant. Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/467703/purchase

Hello @Christie_Herbein🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the purchases in your game!

Please choose the device you are using from below options and follow the suggestions⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

If you have any other questions, please let me know by typing below🍫🍫