Refund

kelbel3437

Hi, I purchased gold bars for extra moves to beat a hard level and in the middle of that hard level, the app kicked me out and I lost $1.99+tax. I'd like 10 more bars or a refund please. Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/467800/refund

https://community.king.com/en/candy-crush-saga/discussion/comment/3153468#Comment_3153468

Hello @kelbel3437🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with the purchases in your game!

Please choose the device you are using from below options and follow the suggested steps⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

Please let me know if you have any questions🍫🍫