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I didn't receive my purchases

197710
197710 Posts: 2

Level 1

Just a few minutes before I purchase some items for game which is not received and please pay back my money 5.9$ which deduct two time. I want my one time money back.

Answers

  • PummyRaj
    PummyRaj Posts: 44,332

    Hello @197710🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue with the purchases in your game!

    Please select the device you are using from below options and follow the suggestions⬇️

    🤖 Android device

    • Open the receipt you have received from Google Play and tap "Report a problem"
    • If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

    🍏 Apple device

    • Use this link
    • Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

    🔥 Kindle Fire

    • Use this link.
    • Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
    • Click here for more information

    If you have any other questions, please let me know by typing below🍫🍫

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