Why does my game go black when trying to get new lives ?

Ronkenzie1

Why does my game go black,when trying to watch videos to get extra turns?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/467920/why-does-my-game-go-black-when-trying-to-get-new-lives

Hello @Ronkenzie1🤗 A Warm Welcome to the King Community!

The Candy team is aware about this issue and they are investigating it.

Can you provide few details for me please…

1. Device you are using;
2. Version of the App you have right now;
3. Is every Ad giving you the Black screen or once a while;
4. When did the issue start?

Please reply by typing below🍫🍫