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Gostaria de saber como resolver essa questão. Desde que viajei pra Europa de férias, não consigo mais fazer compras. O que houve? O que devo fazer pra voltar a comprar no jogo?
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Hi @arlley17 🙋♀️
Thank you for replying back and providing details.
I have reported this issue to our Community In-charge. I will get back to you once I find out any information.
Thank you for your patience and understanding 🙏
Minha última compra foi efetivada dia 6 de agosto de 2024 conforme print em anexo.
Estou usando meu celular Samsung S24 Ultra. O problema começou na segunda semana de agosto quando viajei de férias pra Europa (Itália, Eslovênia, Croácia e Inglaterra) saindo do Brasil. O período das férias foi de 11 de agosto a 31 de agosto de 2024.
Hello @arlley17🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Which version of the App do you have right now?
Can you please explain what is happening when you try to make a purchase? When did the issue start? If you see an error message, can you post a screenshot of it?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of comment box🍫🍫