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i have lost all of my games in Candy Crush Saga. Please help.
Thank you for clarifying and I am sorry to hear that logging in with your Facebook account did not work to bring the progress @lfennell48
You will have to contact King Player Support team and request to restore your progress! I did not ask the device you are using. Hence, providing suggestions for both App version & Facebook👇️
** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️
** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us
NOTE: Once you send your request, you might receive an automated response! So, please send a reply to this email and an agent will get back to you. It can take up to 72 hours before you receive an answer from the agent!
Hope you will receive the help soon and your game progress will be restored🍫🍫
still did not appear. I had to register and it started me over.
Great to know that @lfennell48🌟
Did you try and log in with that Facebook account you have used before? The progress still did not appear?
I was signed in with facebook
Hello @lfennell48🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game progress!
Which device are you using to play the game? Did you make sure that you are logged into the game with the account you usually log in with?
Please reply by typing below🍫🍫
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Why did the game suddenly award me a “Gift Card Item” which turned out to be 1 Hour of free lives and then disappear without actually giving me anything?
I got a pop up saying unlimited play for 1 hour with perks And nothing after no play or perks 🤷♀️
I used an old Facebook account to create one for my Candy crush Saga game. Is there a way to change it and use my Gmail instead?
Eu compro busters e nao entra na hora que eu compro
can not play candy crush, help.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
